Collection of Personal Information
The Reading Room collects personal information from customers to provide the best services we can and create an enjoyable online experience for all. Information provided by customers is collected when booking an online tutoring service, sending us an email, submitting an online form request or contacting us by phone.
If you book a tutoring session, you will be required to either register or login and provide contact, billing and payment information to complete the transaction. This personal information, with the exception of the credit card information, will be stored on our website server.
Uses of Personal Information
Personal information is used by the Reading Room to improve the customer’s website experience by display personalized content and customized features. This information is used for purposes including, but not limited to:
- Processing transactions for services.
- Allowing us to more effectively respond to your customer service requests and support needs.
- Helping us create a more user-friendly online interface.
- Forwarding email information and notifications pertaining to your order.
- Sending communications that provide new company information, current service updates, and any special promotions we may be offering.
We may use or disclose personal information to fight fraud, collect debts, and protect the rights of our customers as well as ourselves.
Sharing of Personal Information
Credit card information transmitted to credit card companies to verify and authorize purchases. Once credit card transactions are complete, that personal information is removed from our system.
We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect the rights, property, and safety of others and ourselves. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. Exchange of information may occur with other companies and organizations for fraud protection and credit risk reduction.
Optional Saving of Credit Card Information
Internet browsers may ask to save credit card information for completing web forms. The Reading Room has no control over this action and is therefore not responsible for any loss of credit card information due to it.
Our site uses Secure Sockets Layer (SSL) technology to encrypt and protect sensitive Personal Information like your name, address, and credit card information, before it travels over the internet. It should be understood, however, that no computer system is fully secure and there are inherent risks associated with conducting transactions over the internet. To further protect yourself, ensure you are using the latest versions of your favorite web browsers and have their relevant security features enabled. Also, ensure the password used to create your Reading Room account is difficult to guess, and maintain a certain degree of confidentiality with this password to ensure your account information is properly protected. Any unauthorized use of this site and its personal information may result in criminal prosecution.