We at The Reading Room understand that privacy and security of the information customers share with us are important issues when visiting our website. We value the relationships we have with our customers and are committed to responsible information-handling practices. Our customer Privacy Policy covers the collection, use and disclosure of that personal information. Please take a moment to review our procedures. We reserve the right to modify this Privacy Policy at any time, so we recommend checking back periodically to stay current with any policy changes.
Collection of Personal Information
The Reading Room collects personal information from customers to provide the best services we can and create an enjoyable online experience for all. Information provided by customers is collected when booking an online tutoring service, sending us an email, submitting an online form request or contacting us by phone.
If you book a tutoring session, you will be required to either register or login and provide contact, billing and payment information to complete the transaction. This personal information, with the exception of the credit card information, will be stored on our website server.
Uses of Personal Information
Personal information is used by the Reading Room to improve the customer’s website experience by display personalized content and customized features. This information is used for purposes including, but not limited to:
- Processing transactions for services.
- Allowing us to more effectively respond to your customer service requests and support needs.
- Helping us create a more user-friendly online interface.
- Forwarding email information and notifications pertaining to your order.
- Sending communications that provide new company information, current service updates, and any special promotions we may be offering.
This site may contain links to other sites that are owned and operated by third parties. This Privacy Policy does not apply to these other sites as they typically have their own stated Privacy Policy and procedures. The Reading Room is not responsible for the collection or use of personal information at any linked third-party site.
We may use or disclose personal information to fight fraud, collect debts, and protect the rights of our customers as well as ourselves.
Sharing of Personal Information
Information about our customers is an important part of our business, but we are not in the business of selling, renting, sharing, or disclosing personal information to others. Trusted third parties are required to abide by the terms of our Privacy Policy including taking reasonable measures to ensure your personal information is secure. They are authorized to use your information only to perform the service for which they are hired. The Reading Room does not disclose personal information with the exception of the following limited conditions:
Credit card information transmitted to credit card companies to verify and authorize purchases. Once credit card transactions are complete, that personal information is removed from our system.
We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect the rights, property, and safety of others and ourselves. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. Exchange of information may occur with other companies and organizations for fraud protection and credit risk reduction.
Optional Saving of Credit Card Information
Internet browsers may ask to save credit card information for completing web forms. The Reading Room has no control over this action and is therefore not responsible for any loss of credit card information due to it.
Security
Our site uses Secure Sockets Layer (SSL) technology to encrypt and protect sensitive Personal Information like your name, address, and credit card information, before it travels over the internet. It should be understood, however, that no computer system is fully secure and there are inherent risks associated with conducting transactions over the internet. To further protect yourself, ensure you are using the latest versions of your favorite web browsers and have their relevant security features enabled. Also, ensure the password used to create your Reading Room account is difficult to guess, and maintain a certain degree of confidentiality with this password to ensure your account information is properly protected. Any unauthorized use of this site and its personal information may result in criminal prosecution.
Contact Us
If you have questions or concerns regarding the Privacy Policy, send us an email at info@readingroomtutor.com.
Privacy Policy updated 29 April 2020